| [358] | 1 | <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
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| 2 | <html xmlns="http://www.w3.org/1999/xhtml" dir="ltr" xml:lang="en" lang="en">
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| 3 | <head>
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| [368] | 4 | <!--#include virtual="/head.shtml" -->
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| [358] | 5 | </head>
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| 6 | <body>
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| [368] | 7 | <!--#include virtual="/top.shtml" -->
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| 8 | <h1>Support around Mondo Rescue</h1>
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| [358] | 9 |
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| [368] | 10 | <div class="h2-1">
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| 11 | <h2>Help yourself</h2>
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| [358] | 12 | </div>
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| [368] | 13 | <p>First, when you have an issue, please try to read the various log files that Mondo Rescue produces. 99% of the time, the error is described in it in clear text. Those file are:
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| 14 | <ul>
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| 15 | <li><tt>/var/log/mondo-archive.log</tt></li>
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| 16 | <li><tt>/var/log/mindi.log</tt></li>
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| 17 | <li><tt>/var/log/mondo-restore.log</tt></li>
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| 18 | </ul></p>
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| 19 | <p>Second look at the <a href="/docs.shtml">Mondo Rescue documentation</a> and the extensive FAQ section of the Mondo Rescue HOWTO, as a lot of good tip and tricks are provided there.</p>
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| 20 | <p>Third look at the <a href="">Mondo Rescue wiki</a> which may contain additional comments,and feel free to contribute by adding your remarks.</p>
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| 21 | <p>Fourth look at the <a href="">Mondo Rescue Mailing List Archives</a> as you're probably not the first with this problem.</p>
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| 22 | <p>Finally post on the <a href="">Mondo Rescue Mailing List</a> if you did not find what you were looking for, as there are more than 400 users there who could help you, including dev team members.</p>
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| 23 | <div class="h2-3">
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| 24 | <h2>Mondo Rescue Mailing Lists</h2>
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| 25 | </div>
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| 26 | <p>There are 4 mailing lists for the Mondo Rescue Community:</p>
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| 27 | <ul>
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| 28 | <li>The <a href="">Mondo Rescue Announce Mailing List</a> with low traffic dedicated to annoucements around Mondo Rescue.</li>
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| 29 | </ul>
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| 30 | <div class="h2-5">
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| 31 | <h2>Professional support services</h2>
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| 32 | </div>
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| 33 | <p>If you're ready to pay for a support contract around Mondo Rescue, for your business, you may enter in contact with the following companies which have the structure to deliver it:
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| 34 | <ul>
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| 35 | <li><b>Linagora</b></li>
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| 36 | </ul></p>
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| 37 | <p>If you're ready to pay for enhancement/consulting services around Mondo Rescue, for your business, you may enter in contact with the following companies which have the structure to deliver it:
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| 38 | <ul>
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| 39 | <li><b>HP</b> - Contact: info_at_hpintelco.net</li>
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| 40 | <li><b>Andree</b> - Contact: info_at_</li>
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| 41 | </ul></p>
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| 42 | <!--#include virtual="/bottom.shtml" -->
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| 43 |
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| [358] | 44 | </body>
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| 45 | </html>
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